Our Promise to You

Effective Date: August 1, 2025

Ascendia Insurance, LLC and Juan Martinez, license insurance agent, your trust means everything to us.

We know that sharing your personal information is a big deal, and we treat it with the care and respect it deserves.

This page explains how we use your information, what you can expect from us, and the simple terms for using our website.

1. What We Do

We help you explore your options for financial protection and insurance-related products. When you ask for a quote, we use the details you provide to connect you with the right coverage.

Keep in mind, a request for a quote doesn’t mean you’re automatically approved

—final offers come directly from the carrier.

2. The Information We Collect

When you fill out a quote request, we may ask for:

Your name, Contact details (phone, email, address) and any other information required by the carriers to provide to prepare your personalized quote

3. How We Use Your Information

We use your information only to:

Prepare and send your quote

Reach out to answer questions or provide details

Share helpful updates or offers related to your request

We do not sell your information—ever.

4. Staying in Touch

By submitting your information, you give us permission to contact you by phone, SMS text, and or email. We may use automated systems to make communication faster and easier.

Standard message and data rates may apply, and you can opt out anytime.

5. Sharing Your Information

We share your details only when necessary—usually with trusted partners or insurance

carriers to get your quote or complete your application.

6. How We Keep Your Information Safe

We use secure systems and industry best practices to protect your data.

While no method is 100% perfect, we work hard to keep your information private and safe.

7. Using Our Website

When you use our website, you agree to:

Provide honest and accurate information

Use our site in a respectful and legal way

Not attempt to hack, damage, or misuse our services

8. Links to Other Websites

Sometimes we share links to other websites we think might help you.

We’re not responsible for their content or privacy policies.

9. Content Ownership

Everything you see on our website—text, images, design—belongs to Ascendia Insurance LLC - Juan Martinez. Please don’t use it without our permission.

10. Liability

We do our best to provide helpful, accurate information, but we can’t be held responsible for any losses or damages from using our site.

Always review the official documents from your insurance provider before making final decisions.

11. Updates to This Page

We may update these terms and our privacy practices from time to time.

We’ll always post the new effective date at the top of the page.

12. Have Questions?

We’re here to help. If you have any questions about how we handle your information or our website terms, please reach out:

Juan Martinez
Phone: 407.256.8262
email to: [email protected]